Frequently Asked Questions

To order an online Subscription or Pay-per-View (PPV) service you need to first create an Account and then enter payment information. Upon selecting a Package you will be asked to create an Account. Note that creating an Account does not require any payment details. Once you select a package, you will be required to enter in payment information. Please review your order carefully before completing your purchase. You will receive an email confirmation of your transaction.

IMPORTANT: Before purchasing services, users are advised to view If you cannot see the demonstration stream playing, your device is not supported.

What types of transactions are supported?
Why is my card being declined?
How will I be charged?
What devices can I watch the service on?
How do I get a refund?
How many logins am I allowed?
Who do I contact for billing questions?
There is no audio, what do I do?
The video is breaking up, what gives?
Why do some schools and sports have multiple cameras, replays, commentators and great productions while others don’t?
How do you stream your content?
What kind of Internet connection do I need?
How do I get the video to my TV?
Can I get a copy of a game?
Are there geographic and/or blackout restrictions?